MyEdenred information

Login problems with IE11.

Some users have been experiencing login problems in MyEdenred with IE 11. We have identified that the cause is related to browser cache and deleting the cache will fix the problem. Instructions on how to clear cache below.
 
Clearing cache in IE 11 desktop version: 
  1. Click the cog icon in upper right corner of the browser window
  2. Select “Internet options”
  3. Click “Delete…” button in “Browsing history” section
    1. Temporary Internet files and website files
    2. Cookies and website data
  4. Click Delete button in the lower left corner
  5. Restart the  browser and you should be able to login
 
Clearing cache on IE 11 mobile version (Windows Phone): 
  1. Click the three dots icon in lower right corner
  2. Select Settings
  3. Click “delete history”
  4. Click delete


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Contact Us (09) 7594 2848 (lnf/mcf)
Mon-Fri at 9.00 am to 4.00 pm

Edenred Finland Oy Elimäenkatu 15
00510 Helsinki

Ticket Lounas®/ Ticket Restaurant®, Edenred card/Ticket Duo®, Ticket Mind&Body®/Ticket Virike® and Ticket Transport® cards are issued by PrePay Technologies Ltd, a member of Edenred Group, under license from Mastercard International Incorporated. The cards are valid only in Finland within the network of merchants accepting the cards. Card programmes are managed by Edenred Finland Oy. Mastercard is a registered trademark of Mastercard International Incorporated.

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