Edenred provides efficient and convenient solutions for motivating and rewarding. Employers, employees and merchants benefit from these solutions. Edenred's extensive selection include lunch card and voucher, recreational card and voucher, dual wallet card, transportation card and gift certificates. In case you have questions regarding our products, kindly check if they can be answered in our FAQ.

INCREASE YOUR PROFIT AND TURNOVER

Marketing support

Did you know that it is possible to use Edenred’s marketing channels such as the mobile application for card holders and the newsletter? We warmly welcome offers targeted for Ticket card users.
 



Register to Merchant Portal

If you have not registered to the Merchant Portal, do it now! In portal you will find all the functionality you need quickly and easily. In portal you can:
 
  • Check the mobile payments at real time or at the end of the day
  • Order the time and money saving pick-up service for voucher settlements
  • Update your contact details in order new and current clients to find you in Edenred mobile application and websites
Follow the voucher settlement history 

Several new functionalities will be added to the portal gradually. We will communicate these new services in the portal. 

In order to receive mobile payments, you need to register in Edenred Merchant portal. Get ready for the first mobile payments and register right away! 


Easy reimbursing

Card payments

You will receive the money of card payments (within 24-48h) to your account just like if the payment was made with any other debit card. The service fee will be invoiced with a separate invoice once a month.


Voucher settlements with Pick-up Service


The new pick-up service will fetch vouchers straight from your outlet!  The service not only saves time and money but it is also safe way to deliver vouchers to be reimbursed. Vouchers sent through pick-up service are 100 % insured.

Order Pick-up Service


You can also send the vouchers and the cover form by post to the address below:

Edenred Finland Oy
Prepaid-asiakaspalvelu
PL49 / 00511 Helsinki

Edenred will reimburse the money to your account within five business days from the day the settlement has arrived to Edenred. The service fee has been deducted from the reimbursement. If the settlement arrives before 2 pm it is considered to be arrived at the same day. We will deliver new cover letters regularly without a separate order but you can order more of them here.

 

Accepting Edenred’s payment instruments


Cards

The card payment transactions are verified with a signature instead of inserting a PIN code. This enables the merchant to check that the purchase made with the card belongs to the benefit.

The Finnish tax authority defines the annual payment limits, in 2018 the minimum payment limit for lunch is € 6.50 an the maximum is € 10.40. Recreational benefit does not have payment limits, and the exact sum of the service is deducted from the card.


Vouchers

There is a field for the signature on the back of Ticket Lounas® and Virikeseteli® vouchers as some employers may keep track of the usage of the vouchers. The signature or a name on the back of the voucher are not mandatory but you are entitled to check the user’s identity if you suspect misuse of vouchers.

Note that you do not give change back from the vouchers.


Mobile payments

Customer shows the amount to be paid via smartphone and marks the receipt as used. You can check mobile payments via Edenred Merchant Portal either in real time or end of the day. If necessary, the payment can also be cancelled directly from the portal.
Check out these facts:

 
Edenred mobile payment


Contract changes

Please make sure that your company's data is always up to date. In Merchant portal you will be able to update your address, Edenred outlet search information and invoicing information. Confidential information such as an account number change or a change in the company name, will be informed with Change of contract form 

Fill the contract form carefully and email it or send it by post to:
 
Edenred Finland Oy / Kumppanit
Elimäenkatu 15
00510 Helsinki
 
To terminate an existing contract with Edenred Finland, you need to contact Customer Service.


 

Pricelist

The price list for merchants can be found from the link below.


 

Voucher safety

Lounasseteli™ luncheon vouchers are a convenient and widely used payment method. It is good to remember certain security points related to payments with Lounasseteli™ luncheon vouchers.

Safety instructions
 



Contact information

If you have questions, you can always contact our Affiliation team. 

Contact us


 

Important links and material for merchant


Contact Us (09) 7594 2848 (lnf/mcf)
Mon-Fri at 9.00 am to 4.00 pm

Edenred Finland Oy Elimäenkatu 15
00510 Helsinki

Ticket Lounas®/ Ticket Restaurant®, Edenred card/Ticket Duo®, Ticket Mind&Body®/Ticket Virike® and Ticket Transport® cards are issued by PrePay Technologies Ltd, a member of Edenred Group, under license from Mastercard International Incorporated. The cards are valid only in Finland within the network of merchants accepting the cards. Card programmes are managed by Edenred Finland Oy. Mastercard is a registered trademark of Mastercard International Incorporated.

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