It is extremely important for Edenred that the customers can safely take care of their business on our website. Familiarize yourself with call prices, Edenred’s Privacy Policy and Information Security Policy.

Call prices

Calling to Edenred Finland’s Customer Service (09) 7594 2810 from anywhere in Finland cost the normal price of telephone payment. Calling from mobile phone costs the price set by your mobile phone operator.

Our Customer Service answers to your call on average within a little more than a minute after the call has been registered to our system. If our service is congested, we hope that you would call back later. You can also contact us electronically via

Contact form

Estimated customer service phone waiting times:


Exceptions in service hours 2017

Edenred Finland customer service is normally open Monday to Friday at 9.00 am till 4.30 pm. Customer Service opening hours during holidays. Please note that when Customer Service is closed, the automated phone Customer Service and online services work without exceptions.

Exceptions in 2017

  • New Year's Day 1.1.

  • Epiphany 6.1.

  • Good Friday 14.4.

  • Second Easter Day 17.4.

  • Ascension Day 25.5.

  • Midsummer eve 23.6.

  • Independence day 6.12.

  • Christmas Day 25.12.

  • Boxing Day 26.12.

Information Security Policy and Privacy Policy

You can find the essential information on Edenred Finland from the Privacy Policy. In Privacy Policy you can find information on the usage of personal information, regulator, information included in Privacy Policy and disclosure.

Edenred only gives information to third parties when required by law, or with a specific approval of the customer.



 

Contact Us (09) 7594 2810 (lnf/mcf)
Mon-Fri at 9.00 am to 4.30 pm

Edenred Finland Oy Elimäenkatu 15
00510 Helsinki

Ticket Lounas®/ Ticket Restaurant®, Ticket Duo®, Ticket Mind&Body®/Ticket Virike® and Ticket Transport® cards are issued by PrePay Technologies Ltd, a member of Edenred Group, under license from Mastercard International Incorporated. The cards are valid only in Finland within the network of merchants accepting the cards. Card programmes are managed by Edenred Finland Oy. Mastercard is a registered trademark of Mastercard International Incorporated.

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